Lauren Jackson - Bridal, Wedding, Fancy Dress, Special Occasions, Children, Face Paint Make-up specialist.

Terms of Business

Working hours are Monday - Sunday 10-4pm (excluding pampering parties and early starts of wedding and special occasion make-up, spray tanning and theatrical make-up & hair)

NB I can accommodate Sunday & Bank Holiday weddings, where if there is availability price will be upon quotation. Please note, however that wedding make-up and or hair trials are not usually carried out on Bank Holidays. If they are, please note that trials will be based at the same surcharge as a wedding day

When the provisional booking is made I will issue you with the necessary paperwork. In return, I will need a signed copy of the Terms & Conditions sheet and booking form. Along with the returned paperwork I require a deposit of £20 per person for make-up and hair which will be deducted off of your final bill or retained for trial only (using a stamped addressed envelope provided) This will confirm the booking in my diary

Treatments are carried out at either your home or wedding/special occasion venue. Any appointment over 15 miles from Bexleyheath will incur a charge of £1.50 per mile which please be aware that this comes into effect on the return journey of both trial and actual day if applicable

Please note that a minimum treatment booking cost is £15. If under the minimum, unfortunately, I will be not being able to cater for your requirements. However short distances within the Bexleyheath, Sidcup, Bexley & Blackfen area will be considered. Payment detail, cancellations & last minute trials. Cash or cheque made payable to 'Lauren Jackson-Heath'. If a cancellation has been made by me and I do not give you 24 hours notice prior to a make-up trial a full refund will be provided unless an alternative time is arranged

Bookings will only ever be cancelled due to personal emergencies, breakdown, illness and severe weather conditions. However, I will always try my best to accommodate and will never leave you 'high and dry' this also applies to private beauty work. If cancellations are made with 24 hours notice no charge will incur however if within 24 hours a 50% charge of what your booking would have totalled will apply. Please note that this is at the discretion of myself and the circumstances that arise

Cancellations made by you

Should you wish to cancel you're trial - all deposits will be retained unless an alternative trial date is arranged and your monies can be utilised. All deposits are deducted from wedding day balance only

Should you wish to cancel your wedding day make-up and hair you need to inform Brides to be make-up as soon as possible - within 72 hours from trial. In order to receive 30 percent of the deposit already paid and the rest will be retained by me. If you decide to cancel from 3 weeks prior to wedding day up to the wedding day itself, the entire deposit will be lost and the final balance which would have been paid 1 month prior to your wedding day. This is because it is unlikely that your wedding day will be filled with another booking. Emergencies and unforeseen circumstances will be taken into account. However only an apportion will be returned at the discretion of myself should this occur.

All trial monies are non refundable

Should a freelancer be working for Brides to be make-up, all of the cancellation periods still apply and I need to be notified direct of any changes, cancellations made to booking direct at lauren_856@hotmail.com

All Freelance rates at Brides to be make-up are the same. Trial balances are payable to the freelancer direct on the day of the trial. Deposit monies will be deducted off final balance payable to the freelance 1 month prior to wedding day only.

Should you wish to add people to have hair and or make-up to your original wedding booking, that is fine, just notify me and will amend invoices accordingly. Please give sufficient notice where possible.

Last minute bookings

If a last minute booking is made, please be aware that if within 2 weeks prior to wedding, the full balance is required at time of booking. If you have a trial within that period as well and you don't want to proceed with your booking thereafter, you will receive 20 percent of the monies paid to date back. If you are a bride that lives abroad and isn't in the UK to have a trial 6-8 weeks before wedding day, please be aware this is the responsibility of you and if your not happy for whatever reason at trial in the short period before your wedding, trial monies will be retained as non refundable and you will only receive 20 percent of what you have paid overall for Brides to be make-up services. If this is a booking of 4 months or more this is classed as long standing booking, therefore, no further refunds will be due back to you in this instance of being based abroad. This also applies to bookings in the UK.

Any bookings that are 24 hours away from wedding day normally due to another artist letting the bride down will be payable in 'cash' on the wedding day. If 7 days prior to wedding day, a cheque is sufficient given that there is enough time for it to clear.

Any additional items such as clip in hair extensions, sparkly pins and eye lashes are an extra cost. Prices upon quotation. Packages are available should you require all 3 items and savings can be made. Contact me for more details.

Price Increases

Bridal make-up and hair prices can vary at seasonable times of the year, however you will always be informed prior to booking if this will affect you in any way and if booked before price increase, old prices will always be honoured. Please also note - a small handful of various beauty treatments will increase in price no more than twice a year and by a very small amount to reflect in product price increase

The Finishing Touches

Whilst I am happy to help you into you and your bridesmaids dresses on the day of your wedding, please be aware that this isn't covered by my insurance. Therefore, anything that happens whilst in dress will be the owners (namely the bride) responsibility.

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